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Technology

IT Support Specialist

By August 27, 2021No Comments

Job Type: Full-Time

 

Summary

 

  • We are hiring for an IT Support specialist. The IT Support specialist installs, maintains, and analyzes, troubleshoots, and repairs personal computer systems and laptops related hardware components and computer peripherals, and personal computer software applications and operating systems. You will also document, maintain, upgrade or replace hardware and software systems. The IT Support specialist also provides end-user technical support and training, Help Desk task management, and IT customer service.

 

Job Duties

  • Provide PC and laptop hardware support, including installations, relocations, and upgrades
  • Provide necessary desktop application support and deployment
  • Responsible for creating and maintaining user login, group access and security records
  • Provide necessary user training on network and desktop applications
  • Provide additional technical support services, such as videoconference meetings, desktop phone support, network cabling and connectivity, etc.
  • Maintain IT asset inventory and configuration documentation on personal computers
  • Create and maintain documentation and desktop instructions for all routinely performed tasks
  • Other duties as assigned.

 

Skills

  • Extensive PC hardware experience (ability to build, diagnose, and repair computers, strong troubleshooting skills)
  • Advanced knowledge of installing, maintaining, and troubleshooting current versions of Windows and OSX
  • Basic to intermediate knowledge of network technologies (TCP/IP, DNS< DHCP)
  • 0-2 year’s minimum experience in a Corporate IT environment

 

Requirements

 

  • 0-2 year’s minimum experience in a Corporate IT environment
  • Bilingual Korean and English
  • New employees to Spigen Inc, will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov

 

Work Hours

 

  • 9 AM – 6 PM
  • Monday – Friday

 

Benefits

 

  • Paid Vacation, Insurance (medical, dental, vision, and life), 401K, Free lunch, etc.

After you submit your resume for review, we will contact you via email if we are interested in considering you as a potential candidate.

 

 

Apply Now